Unfiltered Story #188424

, , | Unfiltered | March 7, 2020

A middle aged man was stomping around our store, obviously looking for something so I went over to help him out. As I opened my mouth to greet him he snapped at me.

Customer: Where’s the bl**dy suncream?
Me: I’m sorry sir, we don’t stock suncream but at the other end of the high street there’s a branch of…
Customer: (Cutting me off) Of course you do! I was in here last month and I bought a bottle but now you’ve moved it. Where is it?
Me: I think you must be thinking of another store. If you want suncream then just down the end of the high street…
Customer: I want you to tell me where you’ve moved it to! It’s the height of summer, I should be able to walk in here and see it immediately! You can’t be out of stock!
Me: We’ve never stocked it here. As you can see, we only stock stationery.
Customer: NO, I BOUGHT SOME HERE LAST MONTH! THIS IS RIDICULOUS!
Me: Honestly, we’ve never stocked suncream. I know because I’ve worked here full time since this branch opened three years ago. I can guarantee that you’ve never bought suncream from this store. We don’t stock it.
Customer: I BOUGHT SOME LAST MONTH! EVERYBODY KNOWS YOU STOCK IT, THIS IS [Famous Chemists chain] FOR GOD’S SAKE!
Me: (Pointing at the very visible logo on both my badge and shirt.) No it’s [Stationery store]. As I was trying to tell you there’s a branch of [Famous Chemists chain] at the other end of the high street.

The customer went very red and stormed out without another word.