Unfiltered Story #187793

, , | Unfiltered | March 6, 2020

I used to manage a public access station that was a department of the city government. Because of that, we would routinely get calls meant for other departments. This was my favorite.

Me: Hello. (Station Name). Can I help you?
Caller: Yes. I’m trying to reach Julie?
Me: Julie? We don’t have a Julie here.
Caller: I was told to talk to Julie.
Me: Do you know what department she’s in? This is (Station name).
Caller: I don’t know. I need to do some landscaping and I was told to call Julie.
At this point, I realize what he’s asking for. Our state has a service called Joint Utility Locating Information for Excavators, or JULIE. There are signs all over telling people to call JULIE before they dig in their yards, lest they hit pipes or wires.
Me: Sir, JULIE is actually a service, not a person, and they aren’t part of the city government.
Caller: No, I was told to talk to Julie. How do I reach her?
Me: I don’t know the number, but if you give me a minute, I might be able to find it for you.
Caller: Can’t you just connect me to her?
Me: As I said, sir, JULIE is not part of the city and it’s service, not a person.
I find the number and give it to him.
Caller: Thanks. I don’t know why it’s so hard to talk to Julie. I just need to talk to Julie.
I hung up and laughed. I never knew if he ever talked to JULIE.