Unfiltered Story #187763

[I’m processing a return for a woman who does not have her sales slip, so, as policy goes: the products will go for the last 30 days sale price and on a gift card for in store use.]

Customer: Why is one of them only $2?! But, I paid $17!

Me: I’m sorry, but I can only do it for whatever sale price it was in the last 30 days. Looks like it went on clearance, or something..

Customer: I don’t believe it would!

Me: I’m not sure, it IS a large price difference from what it was but given it’s $2, it must have been clearanced out for a new product in the last month.

Customer: You’re lying, there’s no way.

Me: I’m sorry, that’s the price I have in the computer, I can’t change it. If you had the sales slip we can do it for what you paid for it.

Customer: Fine, I’ll just take it back then. That’s ridiculous.