Unfiltered Story #187739
*phone rings and i go grab it*
Customer: “Hello i’m the CEO of (some local neighborhood) retierement club and i’m looking to tour (another location, not us)
Me: “Sorry Ma’am we are not afilliated with them so i can’t organize anything for you”
Customer: “who can I contact then?”
Me: I’m don’t know off the top of my head I’m sure you can easily find it online”
Customer: “well can you contact them for me and arrange something for this Sunday”
Me: “I can arrange something for you here with us on Sunday”
Customer: “No its ok. Do you at least know when they are open”
*A coworker finding this funny informs me they are open Tuesdays and Thursdays from 10 till 2 and I tell her*
Customer: “no, no, no this won’t work all our outings are on Sundays”
Me: “I’m really sorry Ma’am but I can’t help you, have a great day”
* She tries to ask another question and I just hang up. I start laughing, my coworker and a few people in the store all start laughing hearing the exchange*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.