Unfiltered Story #187651
I work at a store that sells a number of chicken products. A customer walks up while I am serving another and asks for two cappuccinos. I was sure I had misheard him, and as I’m fairly new there figure maybe he is a regular I haven’t met and that my boss might know what’s going on. So I direct him to my boss.
Customer: I need my two cappuccinos!
Boss: We sell chicken.
Customer: No, I just paid for my cappuccinos! I need them!
Boss (pointing at our display cabinet): But we don’t sell them, we sell chicken.
It took a few minutes for him to be convinced, even though there is nothing to suggest that we sell any kind of coffee. He walked off, and a few minutes later re-appeared at a table his partner had been waiting at with two cappuccinos in hand.
Question of the Week
Have you ever served a bad customer who got what they deserved?