Unfiltered Story #186472

, , | Unfiltered | February 6, 2020

I handle billing for a retirement home. Some of our residents are feeling their years more than others, and have a hard time understanding their bills.
One resident thought that she had overpaid, and brought her daughter with her to get an explanation from me. I explain, and the daughter understands, while her mother still does not.

Resident: “But I thought I would get money back.”

Daughter: “Momma, all he can give you is a nice smile and a ‘thank you'”

Me: (Smiling broadly) “Thank you!”