Unfiltered Story #182277

(We used to carry reptiles in our shop, but we stopped about a year or two ago for financial reasons. We now only stock a limited amount of supplies as well as feeders, and we also do boarding.)
Customer: You don’t have reptiles anymore?
Me: No, we stopped selling reptiles over a year ago. We only sell some supplies now.
Customer: Oh, it’s been forever since I’ve been here. [Old manager] used to work here.
(The old manager has not worked here while I’ve been here, which is at least five years, and is in fact dead.)
Me: Oh, yes, that was a while ago. She actually died.
Customer: Oh, yeah. So where is all your reptile stuff?
Me: In the aisle where it was before.
(Customer goes to aisle and shortly shouts over to me.)
Customer: You used to have a big rock!
(I approach the aisle.)
Me: This is all that we have in the way of reptile supplies, we don’t carry a lot.
Customer: Yeah, but you had a big rock–
Me: As I said, this is all we have.
Customer: Are you the only one here, or is there someone who can actually help me?
Me: What is it you need?
Customer: You used to have a big rock with a hole on the side, it was well-made.
Me: How long ago was this here? We sometimes can’t actually get certain products anymore.
Customer: Yeah, it was like a year ago.
(I highly doubt this since he told me just moments ago he hadn’t been in the store in forever, and when he had the old now deceased manager was here.)
Me: As I said, this is all we have, there is nothing out back, we aren’t ordering any new products. I’m sorry, but that’s all we’ve got.
(He proceeded to mope and tried to get me to sell him tanks and equipment that we use for boarding. Funny how forever can turn into one year.)