Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Unfiltered Story #182211

, , | Unfiltered | January 7, 2020

My store generally has classes and all of our information is posted on the website. We have one girl who knows the class list and she had left for the night.

Me: thank you for calling [store] this is [my name] speaking, how may I direct your call?

Caller: I’m calling to find out if you have a certain class.

Me: okay well, unfortunately the girl who knows about our class list has gone home for the evening. But all of our class information can be found online on our website.

Caller: I didn’t see what I was looking for which is why I called. Do you know when she will be back in?

Me: I don’t, but again, everything can be found on our website.

Caller: can you take a message?

Me: yes ma’am I can-

Caller: nevermind just give me the name and I’ll call back tomorrow.

Me: okay her name is [name]

Caller: okay. *click*

She probably couldn’t find it because we don’t have the class she’s looking for.

Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

I have a story to share!