Unfiltered Story #182203

, , | Unfiltered | January 7, 2020

This happened a few years ago to me and my friend when we were at work, making smoothies. There was this customer that would come for a smoothie about once or twice a week, so he was familiar with us. However, he was always a little rude and uncomfortable. This customer had a severe allergy to banana, so we always made sure everyone behind the line was aware of it. He came in one day for his same order as always.

Me: *at the register* same as usual, no bananas?

Customer: Yes! NO BANANAS. I’m allergic to bananas.

*customer pays, co-worker goes to make the drink*

Customer: *watching from the other side of the counter as my co-worker makes the smoothie* NO BANANAS!

Co-worker: Got it! *smiles, as I watch her definitely not put any bananas in the smoothie*

Co-worker:*hands the smoothie to the customer and he walks away*

*The next day, he comes back*

Customer: I HAD MY FRIEND TRY MY SMOOTHIE YESTERDAY BEFORE ME TO MAKE SURE THERE WERE NO BANANAS AND HE SAID IT TASTES LIKE BANANA WAS IN IT! I DEMAND A NEW FREE SMOOTHIE!

Me: I’m sorry, sir, but we can’t do that. That was yesterday. If you had come back to us yesterday when it happened, we could have.

Customer: WHAT??! NO! I DEMAND A FREE SMOOTHIE! I HAVE A SEVERE ALLERGY, I COULD HAVE DIED!

Me: Sir, I also watched my co-worker make that smoothie and can guarantee you there were no bananas in it. We pulled out fresh strawberries for it that had no contact with the bananas.

Customer: THERE WERE BANANAS IN IT! I WANT A NEW SMOOTHIE.

Me: I’m sorry. We cannot do that.

Customer: THIS IS RIDICULOUS, I’M SENDING AN EMAIL TO THE MANAGER ABOUT THIS!

He never did send an email, nor did he ever come back. Our manager would have backed us up, though, as we’ve had other problems in the past with the same customer. He probably was just lying to get a free smoothie, because he and I both watched my co-worker make the smoothie.