Unfiltered Story #180374

(When answering calls at a major call center for tech support, we often get calls from customers wanting to speak to the same technician they have spoken too before.)

Me: “Thank you for calling XYZ. How may I help you?”

Customer: “I was just speaking to John. Can I speak to him again?”

Me: “Which John? We have a lot of Johns here.”

(Silence followed by embarrassed laughter.)

Me: “Let me rephrase that. We have a lot of men named John here.”

(Customer laughs.)

Customer: “Oh good. I was surprised.”