Unfiltered Story #179091

, , | Unfiltered | December 5, 2019

(I am booking in a printing order of photos. When the customer answers my questions, she uses a tone that implies she thinks my questions were stupid)

Me: Do you want these on photo paper?

Customer: No! Just on regular paper!

Me: Ok, and what size would like you them?

Customer: I just want them on paper!

Me: Yes ok, but what size? (I hold up our order form) Would like you them this size?

Customer: NO! Half that size!

Me: Ok (She then shows me she also has a certificate to print, which is a different file type than the photos)

Me: And do you want the certificate full page?

Customer: NO! I want everything half page!

Me: Ok. So just so you’re aware, since there are an uneven amount of photos, and they are different files types than the certificate, the last photo and the certificate will be on their own pages.

Customer: That fine

(Later the customer comes to pick them up, so I show them to her before she takes them)

Customer: Well this looks like a waste!

Me: Why?

Customer: Because the certificate is on its own page!

Me: Yes, I told you it would be, and you said that was fine.

Customer: But it’s a half page. And so this is picture, and they’re not even on the same page

Me: Yes, I told you because they weren’t the same file types, I had to print them separately.

Customer: But I thought you would have printed them full page!

Me: But you told me you wanted them half page

Customer: But when you said they would be on their own pages, I assumed you would print them full page!

Me: Well you told me you wanted them half page, so that’s how I printed them. I can shred them and reprint them for you so they are full page

Customer: No I don’t want them full page! I wanted them half page! And you wasted paper!

Me: Um, I don’t know how you want me to fix this, then.

Customer: I just want the certificate! I want the certificate full page!

Me: Fine

(I reprinted the certificate and then she went to try and tell me she needed everything that way because she was old and couldn’t see. Yes. that makes sense.)