We Think We Know How They Got Into This Situation In The First Place
(I am a team lead for a group of sales setters for credit repair businesses. Their job is to talk about the client’s credit and life goals to match them with credit repair or debt help. This is a short conversation between one of my agents and his client.)
Agent: “Based upon what you’ve told me so far, I’d recommend a process called credit repair. We are affiliated with a company called [Company] Law, a credit repair law firm. I’m going to have you speak to one of their paralegals about how they can help you improve your credit situation.”
Client: “I don’t need none of that. I’ve got a Master’s degree in Paralegalism!” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?