Unfiltered Story #177710
(This was a few years ago when I worked at this particular movie theatre. For fun, and to pass the time and amuse my coworkers, I would sometimes use fake accents ranging from American Southern to Australian. On this day I was using an Australian accent when a customer comes up to the concessions counter where I’m working)
Me: (with Australian accent) Hello! What can I get for you today?
Customer: (with ACTUAL English accent) Just a large popcorn and a large drink please.
(At this point I’m trying not to panic because I don’t know if he can tell if I’m faking or not)
Me: A Large combo. Would you like butter on your popcorn?
Customer: Yes please. (pause) You must be an Aussie.
Me: (now trying not to laugh) Yes I am.
Customer’s Wife: (American) Oh that’s cool! Do you get mistaken for British sometimes?
Me: Every once in a while, yeah.
Coworker: Yeah, sometimes we call him Wally!
Customer: Yeah, Americans can’t really tell the difference between English and Australian accents. Aussies are more nasally I find.
Me: Well your not wrong there. Here’s your popcorn and drink and enjoy your film.
(The customer and his wife walk off)
Me: I’ll be in the break room for a little bit.
Coworker: (laughing) That’s fine.
(I then spend five or so minutes laughing my ass off in the break room because I successfully fooled an Englishman into believing I was Australian)
Question of the Week
Have you ever served a bad customer who got what they deserved?