Unfiltered Story #174587

(I work in a callcenter that processes claims for various electronics sold by different companies.)

Me- ” Thank you for calling (company), my name is (name), how may I assist you today?”
CM- ”Yeah, I don’t want a (company) plan.”
Me- ”No problem, when did you purchased your plan so we can issue a refund.”
CM- ” I didn’t buy it.”
Me- ”…”
CM- ”…”
Me- ”Well you don’t have to buy it.”
CM- ”Okay cause I don’t want it.”