Unfiltered Story #174564

(I work a reception job in a therapy clinic. We also share the same double reception desk with another clinic who works in the adjacent rooms. The specialist from the other company is working in another city today and the client liaison rep is sick today so no one is there.)

An older guy walks in during one our breaks, my boss is in the back doing reports and I’m just sorting out emails that came through on the weekend

*I’m here for a 9:30 appointment but I don’t know if its in [This city] or [Other city]

Sorry Sir but I can’t help you

*You idiots have messed me around for the last time, I’ve been waiting for months to get [Devices] fitted

I can try calling the [other city] clinic and get someone on the phone if you like

*Why can’t you help me, you’re the one behind the desk

Because I work for [Our clinic] not [Their clinic], but I can call in…

*I already tried checking in with them this morning at 8:15, there was no one there

Sir they open at 8:30

*I already drove down from [Other city], are you telling me I can’t be seen today and now I have to pay for parking here and the fuel to get back (100 KM away)

At this point my boss walks in after hearing the irate guy starting have a go at me

Sir, [My name] works for me at [our clinic]. Like he offered,we can try calling the [Other clinic] to find out whats going on

*Dont fucking bother, I’m never coming back here, tell the [Other clinic] I’ll be having them shut down for this shitfight

The guy walks out now looking like hes about to punch a window

Me: What a grumpy old prick

Boss: What was the issue, I didn’t catch the start of all that

Me: He turned up to [other clinic] 15 minutes before they opened to check an appointment, when they where shut he decided to drive 100km down here to try his luck.

to my boss: What a grumpy old prick