Unfiltered Story #173097
(It’s around lunch, and my husband and I are standing in line in a popular fast food place, when we overhear this in front of us)
Lady: I would like an ice cream please.
Cashier: I’m sorry, but our ice cream machine is broken.
Lady: But I want ice cream.
Cashier: I’m sorry, our ice cream machine is broken today, may I suggest (other treat)?
Lady: No, that won’t do. Okay, I’d like a vanilla milkshake!
Cashier: …I’m sorry, as I said, our ice cream machine is broken. Perhaps (different treat)?
Lady: But I want a milkshake!
Cashier: yes ma’am, but unfortunately our ice cream machine is broken, so we cannot do shakes either.
Lady: Ugh. Fine. I’ll have a (special ice cream based treat that has treats mixed in).
Cashier: Sorry ma’am, that’s still ice cream, our machine is broken. I cannot serve any ice cream based products. *gestures to ice cream machine, which is obviously off and disconnected from the wall*
Lady: Why are you making this difficult? Then I’ll have a strawberry milkshake!
Cashier: MA’AM. Our ice cream machine is BROKEN. It does NOT function. I cannot make ANYTHING with ice cream. If you wish ice cream, there is a 2nd (fast food place) a few blocks away.
Lady: What? No there’s not!
Cashier: Yes ma’am, there is. *gives detailed directions*
Lady: Are you SURE? I don’t think there is.
Cashier: Positive ma’am. They can serve you ice cream there.
Lady: Why can’t you serve it to me HERE?
Cashier: Because, ma’am, again, our ice cream machine is broken. Please, if you wish ice cream, I suggest you try (2nd fast food place).
Lady: I don’t think it exists.
Cashier: Yes ma’am, I assure you, it does.
Lady: …Are you positive?
Cashier: Yes, ma’am.
*The lady then gave an annoyed sigh, then walked out. The funny part? Late that night my husband and I decided to stop by the 2nd fast food place -for ice cream- and THEIR machine was down too! I guess ice cream wasn’t in the cards that day, for anyone!*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.