Unfiltered Story #169621
I work as a front desk agent for a popular hotel in my area. During the morning shift we check out the guests and make sure everything was okay.
Lady: We are getting our things and then leaving
Me: Okay, How was everything?
Lady: Oh it was goooood
(Stands there staring at me)
Me: Glad everything went well
(Lady leaves to get a rolling cart for her things and then returns to the desk)
Lady: I don’t know where I am..
Me: You are in (Name of City)
Lady: No I know that, I just don’t know where I am
Me: (Name of the hotel)
Lady: Oh yes!! I want to stay at another place that will give me a discount card or something
Me: I have a list of our hotels in other locations if you know where you will be stopping at today
Lady: No no I can get that off the internet, I just want a place that has a discount card
Me: Well there is AAA discounts among others if you have that
Lady: No I have old people discount
Me: (blankly stare)
Lady: Well I got to go
Question of the Week
Have you ever served a bad customer who got what they deserved?