Unfiltered Story #169591

(Customer comes in saying his thermostat is bad, and that he needs a new one)

Guy: I need a new thermostat. This one is defective.

Me: Okay, no problem.

Guy: Yeah, you know how you test them right? You throw it into boiling water, and then they open. But this one didn’t open, so that means it’s bad.

Me: … Oooookay? Did you make sure the water was boiling at the temperature the thermostat is supposed to open at?

Guy: Of course! The water WAS boiling, and everything!

Me: *facepalm*