Unfiltered Story #168400

, , | Unfiltered | September 27, 2019

(I work at a large grocery store chain along the east coast. Our store is located right in the middle of a bad suburban neighborhood so we get a lot of bad customers all of the time. Just a couple of years ago we implemented a self scan gun system in our store so that the customers that want to just bag and scan their items themselves can just get out of the store quicker. Since day one we have problems with these things, in fact most people who steal from our store uses the self scan gun system to make it look like they are scanning their items to security….. But they walk out with the items they scan without paying. Anyways one day i was working at a register and a lady came up with a self scan gun for me to scan. I scan the gun and for some reason the gun glitched out and died. So i had to take out everything this lady scanned and start the order all over again. She didn’t have a problem with it but the customer behind her did.)
Customer 1 – I DON’T UNDERSTAND WHY THIS IS TAKING SO LONG! THESE SELF SCAN GUNS ARE *Censored*. THIS KID OBVIOUSLY HAS NO IDEA WHAT HE IS DOING *ect*
(It took almost every fiber of my being not to say a word. At the time i wished it was my last day working there because i would have just told him how i really felt. So as he proceeds to call me an idiot he turns to the line that was in front of me and starts talking to another customer asking them if all of the cashiers were this stupid.)
Customer 2 – Actually these cashiers know exactly what they are doing, your just very impatient.
(After that the first customer stopped talking. Soon after that i was finished with the current order i was on and rang him out. I didn’t say a word through out his entire order except for the price of his order. He pays and proceeds to find a manager to complain about me. At the end of my shift my manager pulls me aside)
Manager – Remember that guy that was yelling at you early on today.
Me – Yes
Manager – I just want to tell you that he is not allowed back her anymore.