Unfiltered Story #168388

Me: Good morning, thank you for call my * what can I do for you today?

Customer: I need to be added back onto my parent’s policy

Me: Certainly, Are you still in school?

Customer: No

Me: Ok and how old are you?

Customer:25

Me: I’m sorry, but once you turn 25 you are not longer able to remain on you r parent’s policy.

Customer: That’s Bull *! I want to go back on my parent’s policy.

Me: I sorry but Australian Law says once you turn 25 you need to purchase you own private health cover.

Customer: Well fine then I wan to cancel the policy.

Me: Sir, only the policy holder can cancel a policy.

Customer (more frustrated): No, no, no you need to cancel my policy right now.

Me: I am afraid it’s not your policy to close