Unfiltered Story #168378

, , | Unfiltered | September 26, 2019

(I work at a customer service center for this store, basically people call in when they want help ordering stuff.)

Me: “Hi! Thank you for calling *store name* how may I help you today?”

Customer: “Hi! I was just transferred from card services because I was having trouble getting to your website and they told me that it might have something with the Windows program I have and I was trying to order some things.”

(At this point I was getting ready to ask for her information because I assumed she was going to ask for help. She continues, however.)

Customer: “I have Windows 10. Would that be the reason I cant bring up your website?”

Me: “Uh, ma’am, I’m sorry but I cant really say because I’m not an expert with the Windows program. But would you like me to help you with that order?”

Customer: “Ugh, you all are useless!” *she hangs up the call*