Unfiltered Story #167685

, | Unfiltered | September 25, 2019

(Answers phone)

Me: Welcome to [Dealership] you’re speaking with [my name].
Customer: Hi, I’m looking for some information on [car]. Do they still have black upholstery?
Me: Yes, they do.
[…]
Me: (laughs) Is that a good thing?
Customer: No, it’s terrible. The worst thing they ever did to cars was make the upholstery black!
Me: Oh! Well I think it’s because black stops stains and general wear and tear showing up… But I’m honestly not sure why!
(I go on to explain seat covers and reupholstery as options)
Customer: Yes, yes, yes, I know that! But the doors will still be black, yes?
Me: Uh, yes. That’s right.
Customer: That’s disgusting.
Me: Well, I’m sorry I couldn’t help you! Good luck!
Customer: Yeah… (hangs up)

I never realised black upholstery was such an issue!