Unfiltered Story #167568

, | Unfiltered | September 19, 2019

Background info for my rant: I work in a supermarket. My store is getting rid of a bunch of tuna for $1 a can.

So here’s my story for most annoying customer I dealt with today:
I’m at my checkout waiting for my next customer when I see a trolley with at least 50 cans of tuna in it. I pay it no mind until I see who is pushing the trolley. A local woman who is notorious for only putting one item on the conveyor belt at a time. She refuses to put the next item up until she sees that the previous item has scanned for the correct price. And so she does. She puts up one tuna can at a time (turns out she had 78) and a few other items. I stack all the cans neatly in bags and leave them at the end of the checkout, input her loyalty card and tell her the total. Only then does she tell me that half of the cans were meant to be on a separate transaction.

I could have strangled her at that point. I voided the transaction and grabbed all the bags of neatly-stacked tuna and dumped them on the belt. She then proceeded to sort through all the tuna and decide which ones were going to paid for by which card. All the meanwhile the customers behind her were getting extremely irritated because she was making them wait longer.

I process the first order; re-input her loyalty card and she pays. I give her the receipt and start scanning the next lot. She asks for $20 cash out with the second order. Time for revenge! I hand her the receipt and then count out the $20 in $1 and 50c coins. I slammed the cash drawer shut and when she asked for notes instead of coins; I put on my biggest smile and sweetest voice and told her: “I’m sorry, I’ve already shut the drawer, you should have told me you wanted it as a note. Have a great evening.”