Unfiltered Story #160950

Customer: So I just made an appointment for a tutorial, but I forgot to ask if I could bring in my screen, too?

Me: No, you don’t need to do that, we have a monitor we can hook your computer up to.

Customer: Yes, but I want to see how it will look exactly on my screen.

Me: It will look the same. The set up is based on your computer, not your monitor.

Customer: But last time they showed me how to do something by hooking my computer up to their screen, and when I got home and hooked it up to my own screen, it was different, so I didn’t know how to do anything.

Me: It was different, how? Were the icons smaller?

Customer: No, it was layed out differently.

Me: hmmm, that doesn’t really make sense.

Customer: I’m telling you it was different! I just want to see how it will look on MY OWN screen!

Me: ok. just bring your screen in.