Unfiltered Story #160934
(I’m working counter. At this point, I’ve just finished ringing up Customer #1’s order, given him his change, and am taking Customer #2’s order. Customer #1 is an older man, while Customer #2 is a younger, college-age guy.)
Customer #2: Hi, how much is a large smoothie?
Me: *rings it up* That’s $4.39.
Customer #2: *bites lip* Ummm… how much is a medium smoothie?
Me: $3.99.
Customer #2: *audibly gulps* What size of smoothie could I get with this?
(He holds out a small wad of change that barely adds up to enough for a child-size smoothie. As I’m about to tell him this, Customer #1 cuts in.)
Customer #1: *holds out his change* Here, have a large on me.
Customer #2: Really?
Customer #1: Yeah, sure. It’s hot out, and I don’t need it anyway.
(Customer #2 looks like he’s about to cry, and orders a large smoothie.)
Customer #2: *hands me his change* Here.
Me: Nuh-uh, I couldn’t accept this.
Customer #2: Come on, he’s put me in the giving mood.
Me: OK, but only if you let me buy your next smoothie.
(Turns out Customer #2 had some student fees stacked on top of an ex-girlfriend framing him for sexual assault. He’s since got back on his feet, and comes in almost every week!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.