Unfiltered Story #160180
Me: mid-evening at deli in a grocery store setting, serving a special of roast beef with “two sides”.
Customer reacting to my co-worker getting a potato serving (one “side”) for her customer: “Stop her! She’s taking all the potatoes! You’re just giving me the scraps!”
(Customer clearly feels he has the right to take out his bad mood/frustrations on me.)
Regardless …
Me: “Can I give you an extra helping of roast beef and, instead of charging you $15.99, I’ll give it to you for $10.99?”
(Note: I gave him DOUBLE the roast beef serving, and charged him $10.99.)
Customer: “You’re giving me the scraps! I’ll never come here again!”
Well, he came again … and again …
Greedy, greedy, greedy human being!!!
THE CUSTOMER IS FREQUENTLY NOT “RIGHT” …. THE CUSTOMER OFTEN GETS MORE THAN HE/SHE DESERVES.
Question of the Week
Have you ever served a bad customer who got what they deserved?