Unfiltered Story #160096

We all sat in cubicles taking inbound calls for the billing dept. of a major cell phone company. Quite often we would have frustrating calls where the customer just would not or could not understand that we could not give them what they wanted.

We were never supposed to lose our cool or be unpolite but it’s really hard in a billing dept.

I had just got off a call and was waiting for my next one when I overheard another co-worker, who was always the most polite and patient, say “I can’t help that you seem to be stuck on stupid sir!”

I guess she reached her limit and we all chuckled for the rest of the shift.

Luckily she did not get caught