Unfiltered Story #155103

, , | Unfiltered | June 19, 2019

(I get a cold transfer, which means the other rep didn’t talk to me before transfering the client)

– [Company], [Name], good morning.
– Good morning.
– How may I help you?
– I was waiting for the answer from the other rep.
– Well, ma’am, I’ve just gotten your call. I dont know about it. What can I help you with?
– *silence*
– Ma’am?
– I guess I’m just gonna call you later. *in an angry tone*
– You doesn’t have to. Just let me know what you need and I’ll be happy to help you.
– *click*