Unfiltered Story #153778

, , | Unfiltered | June 9, 2019

Me: Thank you for calling …….how may i help you?

Customer: We just drove thru and got (x,y,z) but we didnt get our second fry.

Me: Im sorry maam. There must have been a miscommunication at the window. When i clarified your order I had the burger and then the drink. We did not ring you up for a combo which is why you did not receive your fries. Im sorry, i can replace those fries for you on your next visit.

Customer: Im already home now. So that does no good

Me: im very sorry.

Customer: Sorry doesnt do anything. Guess ill just have to take this survey on your receipt here. *Click* (Customer hung up).