Unfiltered Story #153744

*Me, attempting to fix self serve checkout, which appears to have something stuck in it*. Note that the door to access the interior is open, I am kneeling in front of it, an error message is present on the screen and I have placed a sign on the checkout asking customers to use a different one.

*Customer comes in to the self checkout area, walks straight to the self serve I’m fixing and attempts to scan items*

Me: “Hi, can I ask you to please wait for another checkout to become available, as this one isn’t working?”

Customer: “But there’s no other checkout that’s free.”

Me: “Yes but this one isn’t working and can’t currently be used anyway.”

Customer: “But I need to get out quickly!”

Me: “I’m sorry, but as I said, this checkout is not available right now.”

Customer: “So I definitely can’t use it?”

Me: “….no.”