Unfiltered Story #152419
We’re a very small business in Maine, with one phone number and one fax number. The phone rings with an out-of-state area code, but some of our clients have second homes and condos elsewhere in the country so I don’t think anything of it.)
Me: “Good morning, [Company].”
Caller: “…Excuse me?!”
Me: “Good morning, [Company].”
Caller: *in a sarcastic Southern drawl* “Yeah, uh-huh, sure.”
Me: “Um… How may I help you?”
Caller: “Extension 422921. Now!”
(Now I know it’s a wrong number, because we have 10 employees and no extension with that many digits.)
Me: “I’m sorry, we don’t have that extension. We–”
Caller: “Of course you do, you stupid b****! Now put me through!”
Me: “Ma’am, we truly don’t have an extension that high.”
Caller: “Well! This is [some 1-800 number] isn’t it?”
Me: “Uh… No. No it’s not.”
Caller: “Then what are you?!”
Me: “A 10-employee firm in central Maine.”
Caller: “…”
Me: “Ma’am?”
Caller: *click*
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?