Unfiltered Story #149563

(We have a little store where the guest can buy things like snacks and toiletries. Note: our hotel does not have free complimentary items. Some guests are mad about this but most realize they should’ve just brought the items from home.)

Guest: “Do you have a free toothbrush?”

Me: “No we do not have any complimentary items here. You can buy them over here.”

Guest: “How about a shaving kit?”

Me: *repeats what I just said*

Guest: *grumble*

(He brings over the items to pay with a scowl. I ring them up. Note that it is 2 am.)

Me: “Thank you, have a good morning!”

Guest: “It’s evening dammit!” *wals away*

(I don’t know why he was so mad. He had just threw away $100+ for the room–he was a late check in–surely he could afford $10 worth of stuff?)