Unfiltered Story #147170

, , | Unfiltered | April 19, 2019

(I get a call from a register):
Me: “Outside Lawn and Garden, how can I help you?”

Cashier: “Do you still have tomato plants on sale for 4 for 10$?”

Me: “I’m not sure, what kind of tomato plant is the customer buying?”

Cashier: “I’m not sure, it says ‘assorted.’ It’s ringing up 4$ each.”

Me: “Ok, I’ll be right there to check on it.”

(I walk over to the register and engage the customer)

Me: “Hi, what seems to be the problem?”

Customer: “Either you sell me these plants at 4 for 10$ each or cut down your sign.”

Me: I’m sorry about the price sir; you said there was a sign?

Customer: “Yes! The sign said 4 for 10 dollars!

Me: Ok, I’ll look into it (note that the plant in question has its price determined by an outside source).

Me: Unfortunately, I can’t look up the price of this plant on my (store issued phone). I can take the plant out there and try to find the sign though.

Customer: “I’ll show you where I found the sign! But if I leave this store, I’m NOT coming back (to purchase the plants).

Me: OK! Then you stay here and I will look for the sign on my own.

Customer: No!, I’m coming with you!

(The customer proceeds to lead me to the sign that supposedly reads that the plant is on sale.)

Me: “Sir, the sign says that any 19 oz plants are on sale. The size you are buying is far above that. These plants here below the sign have their size written on them as 19 oz plants,
I’m sorry for the confusion, but the smaller plants are the only ones on sale.”

Customer: “Then the sign shouldn’t be here.”

(He then proceeds to pull out his pocket knife, and cut off the zip tie that holds the sign in place. It falls to the ground and he walks away.

Me: “Do you want me to put your plants back?”

Customer: “Do whatever you want with them (turns and continues leaving).

Me: “Ok, have a good day!”

(Customer walks off without any acknowledgement.)

I then place one of his plants back on the rack, pick up the fallen sign, and walk back to the register that he was supposed to have checked out from.

Register Operator: “What happened?”

Me: “He was wrong. He didn’t read the sign correctly.”
(I then proceed to tell the cashiers what happened, including the part where he cut off the sign.

Register Operator: “Are you kidding me???”

Me: Nope, he just walked off after he cut the sign. Do you have any zip ties that I can use to replace the sign with?

(Of course they do and I immediately replace the sign)

(I call my wife and relay the events to her)

Me: (To my wife) I’m not even mad at the customer. In fact, I actually found it funny. I was laughing as I went to replace the sign. What kind of idiot either: cant read, chooses not to read, or reads and doesn’t care what he has read? Either way, the fault definitely lies with him! I honestly hope we lose him as a customer because it will be more detrimental to keep him as one!