Unfiltered Story #147134

(All staff are authorised to take phone calls, I’m a sales assistant)
Me: Good afternoon, you’ve reached [store], my name is [name] how may I help you?
Caller: …
Me: Hello?
Caller: Hello?
Me: Can I help you today sir?
Caller: I’m sorry, I do not understand.
(I catch what sounds like a Spanish accent)
Me: *in Spanish* You’ve called [store] in [town], can I help you sir?
Caller: Excuse me?
(This goes on with me switching between both languages.)
Me: *in Spanish for the third time* Do you need the help of [store] sir?
Customer: No *click*
(I set the phone down when one of the managers approaches)
Manager: Is everything all right [my name]?
Me: I think I just dealt with a prank call.