Unfiltered Story #146904

, | Unfiltered | April 14, 2019

(We have a garage for guest to park, it is very tight in there.)

Customer: “Excuse me! Someone hit my car and scratched it! I want to know who it is!”

Me: “Ah, I’m sorry, but there is no way to know.”

Customer: “Certainly you have security cameras?”

Me: “Not in the garage.”

Customer: “You are being very unhelpful! Someone scratched my car and it’s a rental and now I’ll have to pay a damage fee! I want compensation!”

Me: “Ma’am–”

Customer: “Where’s your manager?!”

(The only manager available is the GM, who is very gruff. However, I have other customers to attend to, and she won’t stop harassing me, so I go to look for him. Just as I look, I see him come out of the office.)

Customer: “Are you the manager?!”

(He says yes and she starts to chew his ear off about her car. I don’t know what happened, but soon after that, both the GM and the customer stomp away from each other, looking very angry! I guess he told her to buzz off since we have Park At Your Own Risk signs and she didn’t like that. Sure enough, we got a negative review about it.)

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