Unfiltered Story #146884

, | Unfiltered | April 13, 2019

Hereby an example of customers who absolutely don’t read the information I send them (that happens a lot!)
On the phone:

Customer: Hello, I would like to make a reservation for this workshop for next week.
Me: That is possible. It would take place at (location) next to (city we live in, 30 minutes by car from our office).I will send you our confirmation by mail with the exact addess.

I send her an e-mail with the confirmation and address of the location, which the customer signs and send back.

On the day of the workshop, a group of girls walks into our office, including the customer.

Customer: Hi, we are here for the workshop!
Me: *facepalm*