Unfiltered Story #146864

, , , | Unfiltered | April 11, 2019

(An irate looking couple enters after talking with coworkers in the drive thru, shows picture of a beverage from a “secret menu.”)
Man: I want this.
Me: Alright, do you have the recipe for the drink?
*Both sigh loudly*
Woman, clearly agitated: Can’t you just make it?! It’s on your menu!!
Me: Actually, it’s a drink from the “secret menu.”  They’re drinks that customers have made up and named.  They are not actually on our menu.
Woman: My friend comes to my house with this drink all the time!
Me: She probably told the employee the recipe.
*Both rolling eyes*
Man: Look, we just want this drink, here, in the photo! *Shows me the same photo*
Me: I’m sorry sir, but we have a lot of different drinks that look the same but are different.  I can’t possibly know what makes that drink special.
Woman: Listen, we just want this drink! *points at phone*
Me: Ma’am, I understand, but I don’t know what drink you want. I can’t —
Woman, interrupting: No, no, no, no, no. Give me a drink like this – White with whipped cream, and has Oreos on top and cookies and oreos blended in.
Me: I’m sorry, but we don’t have Oreos.
Woman: My friend comes home with this drink and it tastes like oreos!
Me: We’ve never had oreos.  We used to have chocolate cookie topping, but we no longer carry that.
Man: What do you have, then?!
Me: Well, we can put chocolate chips in a white mocha beverage, but I’m not sure if that’s the drink you’re looking for.
Woman: Jesus Christ.  If I went to the store and bought some oreos, could you put them in there?
Me: I’m sorry, we’re not allowed to put outside food products in our beverages.
Woman, practically yelling: Well God! At this point I should just be added to your payroll! What if I put the Oreos in there myself? Would that make up for what you guys CAN’T do?!
Me: I don’t know, it might, but –
Woman, again cutting me off: NO NO NO NO NO. If I go out and spend MY money to fix YOUR drink that you don’t know how to make, would it be the same!?
Me:….You can do whatever you want with your drink.
Woman: Jeez, that’s all I wanted!
Man: Yeah!  Why is this so difficult for you guys?!
I proceed to ring them up and make their drink, while they watch me and loudly comment how we’re all stupid.  It would have taken five seconds to look the recipe up online!

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