Unfiltered Story #146816

, , , | Unfiltered | April 8, 2019

(I work in a semi-popular fast food restaurant. While we are not known for it, we do sell hot and iced coffees. This happens while I’m working in the drive-thru.)
Me: “Hi, how are you today?”
Customer: “Good. I want two small, black iced coffees.”
(It takes me a minute to answer because I have a customer at my window and I’m taking change, but then put in his order after I have finished.)
Customer: “I want TWO small black iced coffees!”
Me: “I got that on your order, would you like anything else today?”
Customer: “No.”
Me: “That’ll be $3.79, first window please.”
(The customer pulls up to my window and he looks pretty mad, his wife also looks mad. I open my window to get the money.)
Me: “Hi, $3.79 please.”
Customer: “Why is it so expensive? I wanted two small, black iced coffees.”
Me: “Well, they’re considered a premium drink here, so they can be a bit expensive.”
Customer’s wife: “We get them for 99 cents everywhere else. Why aren’t they like that here?”
Me: “As I said before, they’re a premium drink, so they’re a bit more pricey.”
(I can see where this is going, but there’s really nothing I can do about the price.)
Customer: “Can’t you make them cheaper for us?”
Me: “I’m sorry Sir, I don’t have the power to do that.”
Customer: “FINE!”
(He then proceeds to speed away through the lane, almost hitting another customer’s car.)