Unfiltered Story #145498

, , | Unfiltered | March 29, 2019

(I work behind the customer service desk at a grocery store. A woman called the store the complain about the lobster she had just bought.)

Me: “Hello, (grocery store), this is (my name), how can I help you?”

Customer: “Hi, um, I bought five lobsters and I think something’s wrong with them.”

Me: “What’s the matter?”

Customer: “Well, when we cut into them, they were still… jiggly.”

Me: “Did you cook them?”

Customer: “We ordered them steamed. They were black, I thought that was a part of the steaming process.”

Me: “…Alright, well, um, bring them in then, I guess.”

(They somehow hadn’t noticed that the seafood department had gotten their order wrong, and instead of just boiling the lobsters themselves, they decided to just cut open “not quite dead yet” crustaceans. I had to refund them in full.)