Unfiltered Story #142152
I was taking orders for a women’s clothing catalog and had a caller indignantly tell me that her friend in California had a catalog from this company and the item she wanted was cheaper in that catalog than in hers. I asked her what the price was in hers and she said $40. I then asked what was the price in her friends catalog. She exclaimed “$39.99!” Trying not to laugh, I asked if she had the catalog code from her friends catalog. She did and I sold her the item for the cheaper price.
Question of the Week
Have you ever served a bad customer who got what they deserved?