Unfiltered Story #142119
(Note: My store has a sale where if you buy certain wines, you get a second bottle for a nickel.)
Customer: Excuse me, for the Five Cent Sale, do I need to get identical bottles?
Me: Yes.
Customer: So, they just have to be the same price?
Me: No, it has to be the same bottle.
Customer: So, if I get a white and a red…?
Me: Um, the answer to your first question was yes: they have to be identical bottles.
Customer: Oh. (Grabs a bottle of Chardonnay) Does this brand make a red?
Me: Yes. They make a Pinot Noir, a Cabernet, and a Red Blend.
Customer: Where are those?
Me: Our wine is organized by varietal. The Cabernet is right here in the Cabernet section.
Customer: Well, if I knew where that was, I wouldn’t be asking you.
Me: (Touching the bottle) It’s right here. The Red Blend is in its the next aisle and the Pinot Noir is right over there.
Customer: Well, how was I supposed to know which wines they make?
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.