Unfiltered Story #141609

, , , | Unfiltered | February 23, 2019

I work in a cell phone store and a customer calls up.

Me : Thank you for calling **** my name is Tony, how can I help you?

Cust : yes how much data do you get on an unlimited plan?

Me: unlimited…

Cust : how about calls, and I text a lot?

Me : it’s unlimited..

Cust: ok well I got a message saying I’m over my data. Why’s that?

Me: (looks up her account) well you’re not on an unlimited plan. You only have a 1Gb plan.

Cust : oh well I knew that but why did I get a notification saying I’m over my usage.

Me : Because you’re over your 1Gb of data…

Cust : oh ok, thanks. (Click)