Unfiltered Story #141258

, , | Unfiltered | February 20, 2019

(My work is a seasonal place. We are open from March to October. This situation happens about a month and a half into our new season. The phone rings and the Lady asks for the manager right away so my coworker gives me the phone.)

Me: “Hello, how can I help you?”

Lady: “Are you the manager?”

Me: Yes Ma’am.

Lady: “So, my husband and I came last summer to get some treats, and we also got a water.”

Me: “Okay….”

Lady: “But we got charged for the water. I think we got charge a buck or a buck fifty! I can go to a restaurant and get free water AND a lemon, but you charged us.”

Me: “Well I am sorry that happened, we don’t charge water here, so I am a little shocked it that this happened.”

Lady: “Well, we just don’t know if we can ever go there again… I just want to know do you charge for water?”

Me: “No ma’am, we don’t charge for water unless you ask for bottle water.”

Lady: “Well, maybe I can convince my husband to go again.”

(We never sell water here, so I was curious to see if she even had the right store.)

Me: “Out of curiosity ma’am, where are we located?”

Lady: “(Names location of a different store than ours)”

Me: “Like I said Ma’am, we have never charged for water here.”

Lady: “I JUST TOLD YOU, YOU SOLD WATER TO US. I WAS GOING TO LET IT GO BUT NOW I WANT SOMETHING FOR IT. YOU MADE US PAY FOR SOMETHING THAT IS FREE EVERYWHERE ELSE. WHAT ARE YOU GOING TO DO FOR ME?”

Me: “Absolutely nothing. You called the wrong store. We weren’t the ones that sold you water.”

Lady: Uh….*Click*

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