Unfiltered Story #138522

, , | Unfiltered | February 3, 2019

(The site where one can buy tickets online has the wrong time for a popular kids movie, the movie was listed online as starting an hour after the actual start time of the movie A grandfather and his two granddaughters come to me and ask for tickets to the movie that has already started.)

Me: I am terribly sorry sir, but the time that was listed online is wrong, and the movie started an hour earlier.

Grandfather: “THAT IS OUTRAGEOUS! WE HAD THIS PLANNED AND NOW YOU HAVE RUINED OUR WHOLE DAY.”

Me: “I understand that this is not what you had planned….”

Grandfather: “YOU DONT UNDERSTAND! THIS IS DISRESPECTFUL OF US”

Me: “Sir, I have no control over the times that are posted online, and I do apologize for this”

Grandfather: “I REJECT YOUR APOLOGY! I DEMAND TO SEE YOUR MANAGER!”

Me: I shall let him know that you wish to speak to him sir.

(It took all my effort to not laugh at his “rejection” of my apology. His granddaughters were trying their best to calm him down too.)

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