Unfiltered Story #138485
It was a normal day working the cash register. I am always very cheerful at my job and loved giving good customer service. Until one day this lady came to my register.
Customer: “I’d like to return this item.”
Me: “Sure! Is there anything wrong with it, ma’am?”
Customer:: “No I just changed my mind.”
Me: “Alright, may I see your credit card please?”
(She silently handed me her card. I said thank you when she handed it to me, and when I gave it back)
Me: “Alright, you’re all set. Have a good day ma’am.”
Customer: (blankly stares at me) You’re supposed to say thank you to your customers. That’s good customer service, okay? (leaves store)
Question of the Week
Have you ever served a bad customer who got what they deserved?