Unfiltered Story #138416

This happened during troubleshooting an issue about pairing a mobile device with a desktop.

Me: Could you take place behind your desktop for me? Then we can walk trough some steps together.

Customer: Do I really need to?

Me: Well if we want to resolve this issue, it would be nice to see exactly what happens when you connect the device to the desktop. So, yes!

Customer: Ok, one moment please *sigh*..
( I hear an overdose of noise as if someone is moving every piece of furnish in the room ).

Customer says: Ok, I am sitting behind my desktop.

Me: Perfect! Lets start by connecting your device to the desktop and to check if it is being recognised by your PC by going to: Start > Computer.

Custumer: How can I do all this when i’m sitting behind my desktop?! I can only see the backside of the display!

Me:……