Unfiltered Story #137015
(I’m calling body shops for a quote on a very strange request. I’ve looked online and have found one with a very excellent rating and rave online reviews so I give it a call.)
Shop: “Thank you for calling <Body Shop>, how can I help you?”
Me: “Hi, I have an unusual, custom body job I’d like to see if I could get a quote on.”
Shop: “Sure, what is it you are looking to do?”
Me: “I’m curious how much it would be to remove a moonroof from my 3 series.”
Shop: “What?”
Me:”I want to get a quote on removing the moonroof out of my 3 series.”
Shop: “A moonroof? What is that?”
Me: A little more than astonished “You know, moonroof, some call it a sunroof. The window in the roof?”
Shop: “A what roof? A window in the roof? You want a window roof?”
Me:”This is <Body shop> right?”
Shop: “Yup!”
Me: “I’m going to hang up now…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
