Unfiltered Story #135157
So I transferred a call today. The Customers last name was Dial…This is how it went…..
CSP: Thank you for calling Blue _____, How are you today?
Member: Mrs. Dial
CSP: I’m sorry ?
Member: Mrs. Dial
CSP: Are you asking what did you dial?
Member: *Screaming* NO! ARE YOU ASKING ME MY NAME?
CSP: No ma’am im asking you how are you?……..
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