Not Always Right

Unfiltered Story #135157

, , | Unfiltered | December 31, 2018

So I transferred a call today. The Customers last name was Dial…This is how it went…..

CSP: Thank you for calling Blue _____, How are you today?

Member: Mrs. Dial

CSP: I’m  sorry ?

Member: Mrs. Dial

CSP: Are you asking what did you dial?

Member:  *Screaming* NO! ARE YOU ASKING ME MY NAME?

CSP: No ma’am im asking you how are you?……..