Unfiltered Story #133450
We had a lady return Easter Bunny figurines that she had purchased in 2003. We are a chain store that has to return EVERYTHING with no questions asked. The lady still had her receipt, so we had to give her the full retail price she paid over a decade ago. The kicker of this whole story, our location wasn’t built until 2006.
Later that night when I got home, I immediately dumped the little bit of the company stock I still owned. The company might be partially “employee owned” but they don’t let us re-write their stupid policies.
Question of the Week
Have you ever served a bad customer who got what they deserved?