Unfiltered Story #132321

(I work in a small retail/gift shop and our phone number is one number different from the local newspaper’s phone number.)

Me: Thank you for calling (store) this is (my name) how can I help you?

Customer: Yeah I need to speak to whoever is in charge of the guy that comes to my house.

Me: I’m sorry?

Customer: I guess I need distribution. Whoever is in charge of distribution.

Me: I….we don’t handle anything like that here. I’m not really sure what you’re asking.

Customer: I’m asking why I haven’t gotten my g**d*** newspaper in the past two days?? What happened to my delivery driver? I pay for a f****** paper and he’s not doing his motherf****** job!!!

Me: I…oh! Sir, you’ve called (store).

Customer: WHAT? I called the number printed on the paper.

Me: Yeah we’re like one number off from them you probably dialed 74 instead of 77. It happens all the time.

Customer: Oh…I….I’m sorry for swearing.

Me: That’s ok. Good luck with your paper!